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#Google drive for mac troubleshooting how to#
#Google drive for mac troubleshooting update#

You can check our article on updating the Drive app and iOS version to learn more! 10. As companies fix bugs and glitches with each update.

#Google drive for mac troubleshooting update#

Update Drive and iOSĪre you using an outdated version of iOS or Google Drive? This could be why you are facing syncing or Google Drive not working issues on your iPhone.

#Google drive for mac troubleshooting how to#

For a step-by-step process, check our article on how to restart any iPhone, as the method varies from one device to another. Restarting causes the phone to shut down all systems and boot up again, clearing out any problems. Sometimes restarting can simply fix your issues. Now, re-add your Google account and check if Drive is working as usual.

Now, select Remove from this device and tap Remove to confirm.

Tap your profile picture at the top right → Account → Manage accounts on this device.

Open the Gmail app and switch to the right account.

If you have the Gmail app installed on your device, and the same account is logged in on this app too, follow these steps: These accounts are referred to as corrupted accounts, and simply removing those can fix your issues. Occasionally, the problem is only with a certain account and not the app as a whole. Delete and re-add Google accounts in Drive To learn more, check out our explainer on how to offload apps on iPhone. Do note that this consumes a lot of network data. If you offload an app, the storage space used by the app is cleared, but its documents and data are kept intact. Offloading is quite different from deleting or uninstalling an app. This is not well-known to people but can prove useful by fixing syncing and not working issues. Sometimes just uninstalling and reinstalling the app can fix issues.Īlternatively, you can also try to offload Drive. This is an age-old fix and is known to most people. If it’s not green, you can’t do anything but wait for a while and recheck. Simply head over to their server status checker and make sure there is a green tick next to Google Drive. Google has made it super easy to identify this issue. This is a rare situation since Google has reliable servers, but the only fix is to wait a bit and try later. Check Google Drive’s server statusĪ problem could also be caused due to an outage on Google’s end. Also, ensure that Airplane Mode is turned off and your SIM is working properly if you are on mobile data. If you are using Wi-Fi, ensure that your router is working and you are receiving adequate speed. This means that if your internet connection is not active, Drive won’t sync, back up, or display any of your files.

Toggle on Google Drive under Locations, if not already.ĭrive uses cloud storage which requires an internet connection to work.

Open the Files app → tap Browse at the bottom left.

In order to enable it, ensure you have the Google Drive app installed and signed in, and follow the below steps: If you cannot see any of your Drive data in the Files app, it could be because you haven’t been given access to your Files to Drive.

Note: If you back up a lot of media on Drive, your backup will require a larger amount of storage than backing up just contacts. If you don’t have space, delete some data or media on your Drive to make space. Navigate to Google Drive → Hamburger Menu (three horizontal lines) → Storage and check whether you have any space. Drive makes a backup on its server and needs some storage space. If Google Drive is not backing up on your device or is facing problems in doing so, this is one of the main reasons. So force restarting your iPhone can also be a good idea. Sometimes there could also be a problem with your phone itself. Try exiting the app and restarting it to fix the issue. This is one of the most simple fixes you can try if Google Drive or any files on Google Drive are not opening.

Delete and re-add Google accounts in Driveġ.

Reopen Google Drive after a few minutes.

However, if Google Drive is not backing up or syncing on your iPhone, read this article through to the end to fix the issue. The Google Drive app on iPhone helps save and sync files automatically, allowing all connected devices to access the document with ease. It is only contacts and calendar backups that are overwritten!

If you back up multiple times, only new media will be backed up.

Google Drive will only back up the photos stored on your device, which are not a part of your organized album.

If you are an Exchange or Facebook user, note that Google Drive does not back up contact and calendars from those apps.

This means in some situations, you may think that Drive’s backup is not working, but in reality, it is working, but it just doesn’t back up that kind of data.

Google Drive has a policy about what data it backs up.